Using this website

This website is managed by always possible on behalf of Essex Partners, which includes:

  • senior leaders from public sector bodies
  • universities
  • the voluntary and community sector

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability:

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Some pages are not clearly written
  • Some images contain text
  • When navigating the site using a keyboard, the tabbing sequence isn’t as logical as it could be
  • The site contains links to some pdfs which are not tagged, are missing alternate text or do not contain headings
  • Some links with the same name direct the user to a different destination

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email us at 

We’ll consider your request and get back to you within 20 working days.

How we tested this website

We have tested this website using automated test tools including Siteimprove and PowerMapper.

Technical information about this website’s accessibility

always possible, on behalf of Essex Partners is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with interactive tools and transactions

Essex 2020 uses Eventbrite, a third-party event management and ticket booking website for all events which may cause issues for users with assistive technology.

The events calendar on the website uses a third-party plugin which doesn’t read event categories correctly when using a screen reader.

The cookie banner at the bottom of the page uses a third-party plugin which may cause issues with assistive technology.

Pre-recorded audio and video

The accessibility regulations do not require us to fix pre-recorded audio and video published before 23 September 2020.

Transcriptions of audio and video content will routinely be provided for content published after this date.

If you require a transcript of older audio and video content, email us at

Live audio and video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Third party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with partner organisations to improve its accessibility. This may include:

  • Links to partner organisation websites
  • Content/functionality on our website
  • Content hosted on other websites, such as social media sites.

What we’re doing to improve accessibility

This statement was prepared on 7 January 2020. It was last reviewed on 8 December 2020.

This website was last tested on 24 September 2020.

We have been working to resolve all identified accessibility issues that are within our control and released them to the website on 25 September 2020.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Always Possible
Telephone: 0208 242 1630